Bovada
Bovada Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Bovada has 1.9 star rating based on 1284 customer reviews. Consumers are mostly dissatisfied.
10% of users would likely recommend Bovada to a friend or colleague.
- Rating Distribution
Pros: Worked out fine till my money was taken for no reason, Easy to make wagers, Fun sports bet.
Cons: Customer service, Fact that they lie and steal your money, Horrible customer service.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Bovada has 1.9 star rating based on 1284 customer reviews. Consumers are mostly dissatisfied.
10% of users would likely recommend Bovada to a friend or colleague.
- Rating Distribution
Pros: Worked out fine till my money was taken for no reason, Easy to make wagers, Fun sports bet.
Cons: Customer service, Fact that they lie and steal your money, Horrible customer service.78% of users think that Bovada should improve its Customer Service.
67% of users say that they won't use Bovada in the future for similar services or products.Recent recommendations regarding this business are as follows: "Learn how to treat a customer", "Never trust them or anyone in the industry, I am having poker tournaments in Cincy that are legit.", "Use BetUS. They have great customer service.", "Need my account"."Need my account".
Most users ask Bovada for the refund as a solution to their issues.
Consumers are not pleased with Customer service and Discounts and Special Offers. The price level of this organization is high according to consumer reviews.
Media from reviews
Because your customer service agent would not let me speak to a supervisor after ask multiple times
Multiple times have I asked to speak to a supervisor and I was not allowed to the chat. Got disconnected after I asked several times to speak with the supervisor.
User's recommendation: Learn how to treat a customer
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI made 2 deposits (Bitcoin All my deposits Bitcoin) and yesterday I made first deposit and it didn't go into my account, so I chat with support and this guys telling me I sent it to wrong address etc.
So, here is the truth about what happened. I honestly have to say, I loved playing at Bovada online casino until 1:37 am when I sent a Bitcoin deposit.
In the routine process of depositing, you choose what cryptocurrency you want to deposit and it was always in my account 5 minutes later. This deposit never got applied to my account. I contacted chat support and spoke with Victor six times. He said I sent to the wrong address, which is impossible, but I have the receipt and blockchain transactions of all my deposits to Bovada Online Casino.
Victor, the chat rep from Bovada Online Casino, then gave me my deposit but as a bonus (I never use bonuses, they give them an edge). So, Victor pretty much insisted this was all I was getting. So, I just agreed and went to play, my deposit as a bonus with a rollover. They said I couldn't use it.
They said I had to make another deposit to use my first deposit, which is now a bonus. All because apparently, I sent Bitcoin to the wrong address (that's a lie and I'll prove it). So, my next deposit never shows up. I just sent an email to Bovada Online Casino, and they banned my account.
They got mad because I retaliated on Twitter and Reddit which these two companies locked my account for standing up for Bovada, which ripped me off. So, these two companies are helping Bovada Online Casino hide this entire scam that they're pulling. What still bothers me is not knowing why they did it. I deposit/withdrew and did everything the same.
I have everything in pictures etc, and I'll post it all, like a playbook. This is the problem with today, they make it go away like P Diddy the didler. I feel like they violated me seriously, and I have no understanding of why. So, let's prove my case.
One last thing, this also reflects on Bitcoin.
I don't even want to use it anymore and I used it every day till now. But with companies like Bovada Online Casino stealing customer's money, no more!
- Raised minimum which is fine but not knowing isnt and they kept my money over it
Preferred solution: Full refund
User's recommendation: *** NO!!!
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerDisabled account
They are completely ignoring my emails
I was traveling for a couple of months recently and I played Bovada in another country. They disabled my account because of a supposed impersonator.
Once I submitted the requested documents, they did not want to respond to my Gmail or my calls.
I had a withdrawal of $220 before the disabling of my account and now I can't retrieve them. Bovada stole my money and I want to seek legal action against the company for stealing my money.
- Games are easy to play and they are fair
- Make any excuse to not give you your money
Preferred solution: Full refund
User's recommendation: Do better at verifying who actually has account with you. My account is around 3 years old and I’ve never had this happen
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Sedgwick, KansasDon’t want to say that it’s cheating but refusal but they won’t talk to me and explain to me why they are clearly wrong..
I placed a bet, a 15 team parlay, actually. Well, during an update and when the first game was over I was told and have screenshots from the site saying that I lost.
When I did not, not yet any way they are refusing to talk to me and telling me Im not connected, Ill post that as well.
I unfortunately had to write an email, so theyll be able to stretch it out or blow me off and not deal with me.
I took Tennessee and Detroit over 45 and Detroit minus 12.5
Well I was told that I lost and well, here you go, Ill post down below. Its clearly wrong and not right!!
So now I'm going back and checking every one of my bets.
Gamble at your own risk.
Which honestly sucks, because I love this site, well at least I thought I did.
User's recommendation: TRIPLE check your wagers
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Santa Rosa, CaliforniaMy account is disabled I’m try get in
My account is disabled because it was to many attempts to login I been try to talk to someone help me
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Tyler, TexasI can’t with draw my winning
I won a bet on Sunday night and tried to transfer my earnings to my bank account, but it's not letting me transfer my funds over into my account.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerAccount disabled
As soon as I won and tried to withdraw funds, my account was disabled for no apparent reason. I now see that this happens frequently with this site and it is a scam!
- Scam
Preferred solution: Full refund
User's recommendation: DO NOT USE YOU WILL BE SCAMMED
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer | Chicago, IllinoisRobbed
Ive deposited over 50K into bovada the past 5 months or so and Ive made a few decent withdrawals ($3,500), ($2,200) decent amount considering I usuallly only put in $40-$120 at a time, usually everyday. Im only here as a pissed off consumer because they are just so damn greedy its not even funny.
And I have many proof of experiences.. like blackjack.. screen recorded dealer getting 20 or 21 the first 15 hands in a row! Didnt bust until the 22nd hand!
Thats a streak for the records or basically you win often when you get to pick your cards dealt.. love blackjack, I kill it. Louisiana casinos have blessed me and probably hated me because not to brag but I do quite well. Id love to go there more but the drive from Houston every weekend is taking its toll.
So I play bovada.. blackjack is obviously rigged, Im sitting at 12-14 and hit, I bust 88% of the time! I play single deck blackjack and Ive seen ace of hearts in my hand and in the dealers hand on single deck. Dealer blackjacks compared to users are 5-1 for every blackjack I hit dealer has 5 in same amount of hands , even if Im playing multiple hands each time.
Statistically I should get more since Im playing more hands ? Ive saved and done the math and cant upload file if requested or needed. Dealer gets 20 55% of the time
Compared to my 12% of the time. Ive played 209 hands until I got a blackjack , talk about impossible and of course dealer can create a 7 card 21 when Im sitting at 20 more often than the universe can a lot in a lifetime.
I have video of me calling exactly what the dealer will have and to the T I guess right. Not a guess when Ive studied and found the pattern though. . Im here now cause even the poker is rigged !
Why cant they leave the game to us players and keep their manipulations of the game out of it??? Miracle of rivers happen but miracles dont happen 3 times in one sit and go bots playing either by accounts set up by players or they are placed in there by bovada themselves. So so so so extremely predictable , next time you play a sit and go try this. Call all the way around table , no matter your hand, after the flop dont call but raise and match the pot.
Guaranteed 90% of the time the other two players will fold, and if they dont thats how you know they are actual people playing . AA doesnt happen often but Ive seen it happen to player 2 3 times in one sit and go. I get AA once every 20-25 games or so. Pairs?
Hardly ever. And so many times Ive went all in and ended up tied with someone cause they have the exact same cards as me..
$50,000 dollars given to them and not ever not once was a bonus or free play ever rewarded to me without a crazy rollover.
I have noticed bitcoin prices are directly correlated with my winnings percentage somehow. And about that, they claim to accept credit / debit cards but I have never been able to load money from my bank card. Only bitcoin which is odd.
Slots?
Forget it! One day youll get a bonus 5 times in ten spins and other day you wont see a bonus after $300+ dollars and 300 spins. When your up and withdrawal say $1000 you will not win again for weeks or until they get theyre money back.
. Its ridiculous and insulting they think were that stupid as to notice what they did against us.
50 straight losses on anything is remarkable but losing 49 straight
User's recommendation: Don’t even start down this rabbit hole, I want to go to Costa Rica to talk to whose in charge avoid site
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Lucan, MinnesotaWinnings not posted to my Bovada account
Hit a 15 team parlay in cfb and not winnings was posted. I also hit a 3 team cfb parlay and was paid
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerMy account
You closed my account with my money in it because I was trying to update my number to the new number I had access to.
Preferred solution: Full refund
User's recommendation: Need my account
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer | Doylestown, PennsylvaniaI can’t get in my account I lost my phone
I cant get in my account I have new phone number n email I do have proof where all transactions have been made off my cash app account
User's recommendation: I need to unlock my account
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Portland, OregonMy account
I was trying to update my phone number on my account and they ended up closing it with my money on there
User's recommendation: Need my account
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerWithdraw problem cause of a number change
The system will not let me withdraw successfully because I don't have the same number, and it won't let me update it.
- Easy wins
- Too many restrictions no real customer service
Preferred solution: To update my Account and change my address and number
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerHopefully they see this help
A friend referred me. I signed up and deposited the referral bonus.
It is given 48 hours after, just so anyone who reads this knows. After I deposited, I won, so I requested a withdrawal. They wanted extra verification, so I submitted the same day and I still have not been able to receive my winnings. It's been about 4 days and on top of all that, my account is disabled, and I had left money on the account to continue to play.
But I'm just waiting, trying my best to be patient, but it's frustrating. If this gets resolved today or tomorrow, honestly, other than that, I like Bovada casino and will continue with them if they can help me sooner than later.
- Great odds and games
- Real wins
- Support is very hard to work with and is poor
Preferred solution: Have my issue resolved by receiving my withdrawal enable my account so I can continue business with them
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerLost money
Lost $250 bitcoin SV so for future not to put it on there so I do not know how to get it back. I tried everything it still shows pending cant cancel it.
Its been over a week so whenever created a Wallet, they gave me an address to paste copy and paste. I did that and I lost 250 bucks.
- U can gamble from hone
- Lose money
Preferred solution: Full refund
User's recommendation: Make sure you know where you’re putting your money and retrieving it first
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerMatch pay
I was swindled out of 185 dollars on Match Pay. I am absolutely mad right now, and still, no one has provided any answers.
Preferred solution: Full refund
About
Bovada is a website for betting where the clients play and bet on casino, poker, sports and horses. Visitor can start playing as soon as he enters the official site. The company has developed a number of mobile applications for those who want to stay online with Bovada all the time. This firm is widely represented in social networks. It can be found on Twitter, Facebook, Google and other platforms. Besides, clients are motivated with the help of Bovada bonuses. For example, those who play regularly, can receive Royal Flush Bonus, Poker Bad Beat Bonus, Racebook Rebates and the others. The company can be contacted by online contact form.
Bovada is ranked 152 out of 688 in Gambling and Lotto category
USA, Worldwide, UK
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Its not even about the money its about how they stole my Bitcoin and lied!