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Bovada

www.bovada.com
What is your customer experience with Bovada?

Bovada Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • Bovada has 1.8 star rating based on 1445 customer reviews. Consumers are mostly dissatisfied.

  • 9% of users would likely recommend Bovada to a friend or colleague.

  • Rating Distribution
  • Pros: Worked out fine till my money was taken for no reason, Easy to make wagers, Fun sports bet.
    Cons: Customer service, Fact that they lie and steal your money, Horrible customer service.

View full overview ›

Media from reviews

Bovada - Que me cancelaron una trasferencia que me hicieron por cash app
Bovada - Que me cancelaron una trasferencia que me hicieron por cash app - Image 2Bovada - Bet errorBovada - They suspended my accountBovada - They suspended my account - Image 2Bovada - They suspended my account - Image 3Bovada - Withdrawal
View all media ›

Top Bovada Reviews

Positive Review

"Withdrawal"

stars-rating stars-rating stars-rating stars-rating stars-rating

I want to update my profil because I lost my phone number bovada I want do a withdrawal Please help me! User's recommendation: I would like you to be able to...

Critical Review

"Be prepared to have your money stolen!"

stars-rating stars-rating stars-rating stars-rating stars-rating

Horrible!!! Dont do business with them! They will not refund stolen money or help in any way whatsoever. STAY AWAY!!

Show reviews that mention
account money number phone phone number service customer email customer service deposit
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Fahim K Spi

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Update phone number

I would like to update my phone number.

Thank you so much.

*****^^^^^*^^^^^*****^^^^^****^^^^^****^^^^****^^^^^

View full review
Resolved
Lydia H Yft

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Atlanta, Georgia

Resolved: Need to change the contract number on my account

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Bovada - Need to change the contract number on my account
Updated by user Oct 18, 2025

Company fixed the issue and I have been provided with full refund.

Original review Oct 18, 2025
I'm sending a picture of my driver's license so you can verify my Bovada account. I would truly appreciate your help in resolving this issue.

Also, I have a new contact number: 601-751-****. I would truly appreciate your help by removing my old contact number from my account and adding my new contact number 601-751-****, so I can receive the funds that I won.
View full review
Loss:
$1000

Preferred solution: Full refund

1 comment
Cydnee Iss

How long did it take? I'm dealing with the same thing

Jeremy H Kcu

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Bet error

Bovada - Bet error

There is a player on my parlay listed as the wrong team; it messed my bet up. His name is Jeremiah Robinson-Earl; it has him listed for OKC.

View full review

Preferred solution: Price reduction

Tired of being ignored?

PC collective complaint

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Ashley W Irr

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Jackson, Mississippi

They suspended my account

Bovada - They suspended my account
Bovada - They suspended my account - Image 2
Bovada - They suspended my account - Image 3

I was trying to get a validation code from match pay and it was not showing my telephone number sending it to a different number

View full review
Kenneth W Bxf

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Find out about my transfer

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Bovada - Find out about my transfer
Updated by user Oct 08, 2025

Not to use bovada

Updated by user Sep 21, 2025

I feel like I was not having a professionally.I feel like the representatives does not care about my concerns.And and wanted to just get me off the phone as soon as possible

Original review Sep 19, 2025

My friend tried to send me $93 on a transfer from another player. I have a code that gives me showing that I've done it, and I haven't received it yet. I've been trying to talk to customer service and online chat for 3 days now, trying to get this resolved, and I still haven't got it resolved.

View full review
Loss:
$90
Cons:
  • Didnt receive my money

Preferred solution: Full refund

Anonymous
map-marker Miami, Florida

Withdrawal

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Bovada - Withdrawal

I want to update my profil because I lost my phone number bovada

I want do a withdrawal

Please help me!

View full review

User's recommendation: I would like you to be able to allow customers to modify their profiles without any problems.

Lydia H Yft

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Jackson, Mississippi

I can't login my account

Bovada - I can't login my account

I placed a bet on BOVADA and won . I then attempt to add the money to bitcoin , but I had forgotten to change my contact number on my bovada account.

so I could receive my winnings.

But I couldnt receive the code that was sent because I forgot to change my contact information on my bovada account. And when I contact one of your personnel they disabled my bovada account, now cant login in my bovada account

View full review
Anthony M Rul

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Ormond Beach, Florida

My account keeps saying error an it won't pull up no ganes

Bovada - My account keeps saying error an it won't pull up no ganes

I can't access my account. No games or nothing.

It was working fine on football day. I don't know what is going on.

View full review

Preferred solution: My account back

Lydia H Yft

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Atlanta, Georgia

Need to change the contract number on my account

Bovada - Need to change the contract number on my account
Updated by user Oct 18, 2025

I need my contacts number changed and I can’t login back into my account.

Original review Oct 18, 2025

I need my account re- opened With my money still on it. I cant login to my account.

You have my picture to verify my identity.please re-open my account. Also I need to change my number on my account to 601-751-****. I would truly appreciate it. I had a bal.

$1002.23. I really need your help to resolve this issue

View full review
Loss:
$1023
Carlos W Uyo

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

My deposit hasn't been received but shows sent

Bovada - My deposit hasn't been received but shows sent

No one responded to my help plea...so i called this number an still received no help. It showed received to the same bitcoin address listed on bovada

View full review
Loss:
$166

Preferred solution: Deliver product or service ordered

Robert B Wbj

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I need to change my phone number to 470-464-****

Bovada - I need to change my phone number to 470-464-****

I'm trying to update my phone number to 470-464-****, thanks, and my address to 400 Lynhurst Drive S.W. Atlanta, GA 30311.

View full review

Preferred solution: Up date my profile address and phone number

Theodore B Tvx

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Atlanta, Georgia

Placed a bet for 305 cant get back into my account

Bovada - Placed a bet for 305 cant get back into my account
Updated by user Nov 01, 2025

DON'T DOWNLOAD!!!

Original review Oct 14, 2025

I'm really upset about asking for my money back. I keep having problems with this website. Please call; y'all get it straight.

View full review
Loss:
$305

Preferred solution: Full refund

KESNER P

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Disabled account

Bovada - Disabled account

I feel really, really bad because it is a bad experience with Bovada. I get my money in the account, try to call, and no one answers.

I start chatting with them; the chat window just closes on me every time. Now I don't know what is going to happen with my money in this account.

View full review
Loss:
$5268

Preferred solution: Full refund

Anonymous
map-marker Miami, Florida

Change my phone number

Bovada - Change my phone number

I want to change my phone number because I lost my phone number.

I want do a withdrawal

Old phone 954649****

New phone 954451****

Help me

Please

View full review

User's recommendation: I would like customers to have the option to change their phone numbers

Kelsey P Qfp

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

My account been disabled over a week

Bovada - My account been disabled over a week
Bovada - My account been disabled over a week - Image 2
Bovada - My account been disabled over a week - Image 3
Bovada - My account been disabled over a week - Image 4
Bovada - My account been disabled over a week - Image 5
Updated by user Sep 08, 2025

***

Original review Sep 07, 2025

My account is disabled. I have been sending documents, and they are saying my documents aren't clear, but they are clear on my end when I sent them. This has been going on for a week now, and I need my funds.

View full review
Darrius B Gem

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

They disabled my account

Bovada - They disabled my account

Dont know tried to place a bet when I registered and it disabled my account try to figure out how to get back into my account

View full review

About

Summary

Bovada is a website for betting where the clients play and bet on casino, poker, sports and horses. Visitor can start playing as soon as he enters the official site. The company has developed a number of mobile applications for those who want to stay online with Bovada all the time. This firm is widely represented in social networks. It can be found on Twitter, Facebook, Google and other platforms. Besides, clients are motivated with the help of Bovada bonuses. For example, those who play regularly, can receive Royal Flush Bonus, Poker Bad Beat Bonus, Racebook Rebates and the others. The company can be contacted by online contact form.

Bovada reviews and complaints

Bovada is ranked 198 out of 1113 in Gambling and Lotto category

Area Served

USA, Worldwide, UK

Payment Methods

VISAMasterCardPayPal

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